Telesales Executive

Bangalore, Karnataka 25000.00 ₹
Anuradha Shyam
Contact details

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  • Posted17 days ago
  • Description


Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Provide customer with insights on services offered
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Graduate Degree

Key Skills:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Ad id: 29915

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