Job Description

The Desktop Support role is responsible for providing the Astreya user Fresher. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind-the-scenes user setup. This is an introductory role to IT services.


Scope:

Resolves a wide range of issues in creative ways
Seasoned, experienced professionals with a full understanding of their speciality
Works on problems of a diverse scope
Receives little instruction on day-to-day work, general instruction on new assignments

Your Roles and Responsibilities:

Perform inventory and asset management, conference room preventative maintenance, and e-recycling
Engage in complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction
Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees
Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)
Utilize Inventory Data management software to maintain inventory accuracy and workflow
Contribute to large scale global projects as needed
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

High school diploma or general education degree
Excellent written and verbal communications skills
Ability to work in a large team with minimal supervision
Capable of providing an outstanding user experience
Extensive inventory and IT knowledge
Interest in new technologies and IT career pat

Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA
Check Offers: https://bit.ly/3uUGPtV
For Detail Contact HR on WhatsApp No: 9811722023